More to know about your stay
More to know about your stay
Bicycles and rental cars
With pleasure we assist you with organising a bicycle or a rental car for your perfect vacation. There are several rental stations by international providers close to our hotel.
A pc with wireless, printer and scanner are available on the 4th floor free of charge. Please ask at the front desk for the excess details. For copies and faxes our staff will assist you personally.
A cancelation free of charge is possible in writhing 24 hrs in advance. If cancelling later than 24 hrs before arrival or in case of no show, late arrival and early departure, 80% of the stay will be charged. A reservation with the non-refundable rate cannot be cancelled at any time.
Check in & check out
The room or suite is allocated on availability within the confirmed category and can be obtained starting off at 15.00 hrs and is at your disposition until 12.00 hrs on the day of departure.
In case you need your room early then mentioned above, we recommend booking an additional night. If you like to keep your room after 12pm, please inquire a late check-out.
Children & Families
The hotel with the longest tradition in the heart of Graz offers various possibilities for families: Erzherzog-Johann room with connecting doors or a cod as well as more spacious Kaiser rooms or even suites with a sofa or extra bed.
Please contact us for a personal offer on: +43 (0) 316 81 16 16 215 or: email@example.com.
Children from 0 to 11 years free of charge
Children from 12 to 14 years € 25,00 per night
Children from 15 years or adults € 50,00 per night
Above mentioned rates are per night, including all taxes and breakfast, in the room of two paying adults We kindly ask for your comprehension that cods and extra beds are available on reservation and in some categories only.
Well-behaved pets are sincerely welcome at our hotel! There is a surcharge of € 8,00 per night without food and we will provide a comfortable blanket or basket and a bowl in your room.
For our sporty guests there is a fitness centre with state of the art equipment on the 4th floor. Please also feel free to ask at the front office for a jogging path within our beautiful city.
The entire hotel is equipped with free wireless. The access information can be found in the hotel directory in your room or at the front desk.
Late Check out
If available, you may keep your room or suite longer with a late check-out as follows:
until 14.00 hrs € 30,00
until 16.00 hrs € 45,00
At reception there is also a luggage room free of charge.
A laundry and sewing service is available. Bags and price lists are to be found in the closet of your room. Please bring your laundry to the front office! Irons and boards are also available on request.
Leisure and Activities
We would be delighted in assisting you to organise your leisure time. Also you will find more recent information on excursions, tips and events on our homepage.
Parking spaces & underground garage
There are parking spaces available on advanced reservation in front of the hotel at a rate of € 15,00 per night. Also our guests have the opportunity to park their car at the Kastner & Öhler underground garage at a special rate of € 15,00 for 24 hours. Tickets are available at reception. Reservations are not required.
Roof top terrace
Enjoy the sun, relax with a delicious cocktail or a glass of Styrian wine with a stunning view over Graz.
The Palais-Hotel Erzherzog Johann also offers room service. The menu, prices and service times are placed in your hotel directory. Breakfast is also available in your room with a service surcharge of € 3,00. Please put your order during the evening on the door nob.
Sauna & infrared cabin
The 4th floor offers a sauna, an infrared cabin and a room to relax including books and refreshments. The sauna will be switched on individually on demand. Slippers and bath robes are available at the front desk.
The public areas as well as all rooms and suites are non-smoking.
With pleasure we assist you with the reservation of a transfer from one of the sourrounding airports or train stations on +43 (0) 316 81 16 16 or: reception@erzherzog-johann.
If you are travelling with a voucher, we kindly ask you to advice at the time of your reservation as well as to present it on arrival. We cannot guaranty to honour the voucher afterwards.
Wishes & Special Needs
Please inform us on your special requests or room preferences and we will give our best to satisfy your needs and wishes.